Responsible Gambling
At Griffon Casino, we are committed to providing a safe and responsible gambling environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.
Our Commitment
Griffon Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000) and adheres to all UK gambling regulations. We are dedicated to preventing gambling-related harm and ensuring that our services are used responsibly.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of age, gender, or background. Warning signs may include:
- Spending more money or time gambling than you can afford
- Chasing losses with bigger bets
- Gambling to escape problems or negative emotions
- Lying about gambling activities to family or friends
- Neglecting work, family, or social responsibilities
- Borrowing money to gamble
- Feeling anxious or depressed about gambling
Responsible Gambling Tools
We provide various tools to help you maintain control over your gambling:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Time Limits
Set session time limits to manage how long you spend gambling on our platform.
Loss Limits
Set limits on how much you can lose over a specific period.
Self-Exclusion
Temporarily or permanently exclude yourself from our services. Self-exclusion periods can range from 24 hours to permanent exclusion.
Reality Checks
Receive regular pop-up reminders showing how long you've been playing and how much you've spent.
Age Verification
Gambling is strictly prohibited for anyone under 18 years of age. We use robust age verification procedures and regularly monitor our systems to prevent underage gambling.
Getting Help
If you're concerned about your gambling or that of someone you know, help is available:
UK Support Organizations
GamCare
Free confidential advice and support
Phone: 0808 8020 133
Website: www.gamcare.org.uk
Live chat available 24/7
Gamblers Anonymous
Fellowship of men and women who share their experience
Phone: 020 7384 3040
Website: www.gamblersanonymous.org.uk
BeGambleAware
Information and advice about gambling
Website: www.begambleaware.org
GAMSTOP
Free service to help you self-exclude from all UK licensed gambling operators
Website: www.gamstop.co.uk
Contact Our Support Team
Our customer support team is trained to assist with responsible gambling concerns:
Email: [email protected]
Live Chat: Available 24/7
Phone: +44 20 3807 0000
Financial Protection
All customer funds are held in segregated accounts with licensed UK banks, ensuring your money is protected. We are also members of the Independent Betting Adjudication Service (IBAS) for dispute resolution.
Regular Reviews
We regularly review our responsible gambling policies and procedures to ensure they remain effective and up-to-date with current best practices and regulatory requirements.
Last updated: March 15, 2026
Remember: Gambling should be fun. When the fun stops, stop.
