Privacy Policy

Effective Date: 1 March 2026

Welcome to the Griffon Casino Privacy Policy. This document explains how we collect, use, disclose, and protect your personal data when you use our services in the United Kingdom. We are committed to safeguarding your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Griffon Casino is the data controller responsible for your personal data. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Griffon Casino Ltd.
123 Griffin Street, London, UK, W1F 7AA
Email: [email protected]
Phone: +44 20 7946 0123

2. Information We Collect

We collect the following types of personal data when you use our website and services:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, account preferences.
Financial Data: payment card details, transaction history.
Technical Data: IP address, browser type, device information, cookies and usage data.
Verification Data: documents for age and identity verification, such as passport or driving license scans.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage your account and access to our casino services.
To process deposits, withdrawals, and payments securely.
To comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
To improve our services, website functionality, and customer support.
To send you marketing communications if you have opted in (you can unsubscribe at any time).
To detect and prevent fraud, abuse, and other unlawful activities.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: to provide you with casino services.
Compliance with a legal obligation: to meet regulatory requirements.
Your consent: for marketing communications and cookies not strictly necessary for service provision.
Legitimate interests: to improve our services, prevent fraud, and ensure security.

5. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions for transaction processing.
Service providers who assist us with IT, customer support, marketing, and security.
Affiliated companies within the Griffon Casino group.

All third parties are required to protect your data in accordance with applicable data protection laws.

6. International Transfers

Your personal data may be transferred outside the UK to countries that may not have the same level of data protection. When this occurs, we ensure appropriate safeguards are in place such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including compliance with legal and regulatory obligations. Typically, this means your data is kept for a minimum of 6 years after account closure or last activity, unless otherwise required by law.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right to access: Request a copy of the data we hold about you.
Right to rectification: Correct inaccurate or incomplete data.
Right to erasure: Request deletion of your data in certain circumstances.
Right to restrict processing: Limit how we use your data.
Right to data portability: Receive your data in a structured, machine-readable format.
Right to object: Object to processing based on legitimate interests or direct marketing.
Right to withdraw consent: Withdraw any consent you have given.

To exercise any of these rights, please contact us at [email protected]. We may ask you to verify your identity before processing your request.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyse usage, and deliver personalised content and advertising. For detailed information, please see our Cookie Policy. You can manage your cookie preferences through your browser settings.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under 18, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

13. Complaints

If you have any concerns about how we handle your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk
Phone: 0303 123 1113

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact our Data Protection Officer at:

Email: [email protected]
Phone: +44 20 7946 0123

Thank you for trusting Griffon Casino with your personal information.